Player Protection • Safe Play • rabjee

Responsible Gaming at rabjee

Gaming should always be a source of entertainment, not stress. rabjee provides every player with the tools, information, and support needed to stay in control and enjoy a safe, balanced experience.

21+
Adults Only. rabjee is strictly for players aged 21 and above. We verify age during account registration and reserve the right to request identity documents at any time.
Our Commitment to Safe Play

At rabjee, responsible gaming is not a checkbox — it is a core part of how we operate. We believe that online casino games and sports betting, including cricket and BPL markets, should remain a form of leisure that players in Bangladesh enjoy within their personal limits. Every tool and policy on this page exists because we take that belief seriously.

Problem gambling can affect anyone, regardless of income, background, or experience. The key difference between recreational play and harmful play is usually awareness and control. rabjee is designed to keep that control firmly in your hands by offering practical safeguards that you can activate directly from your account settings or by contacting our 24/7 support team.

We ask that every player on rabjee take a moment to read this page and familiarise themselves with the resources available. If at any point gaming stops feeling like fun, the guidance here can help you take back control — or step away entirely until you are ready to return on your own terms.

Play for Entertainment

Gambling is a recreational activity, not a reliable way to earn money. Never bet more than you can comfortably afford to lose, and always treat any winnings as a bonus rather than expected income.

Tools to Keep You in Control
rabjee provides six player-protection features available on request
Deposit Limits

Set a daily, weekly, or monthly cap on how much you deposit into your rabjee account. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Limits can be reduced immediately but increases only take effect after a 48-hour cooling-off period — giving you time to reconsider.

Session Time Limits

Define how long a single gaming session can last before you receive an automatic reminder or are logged out. Keeping sessions short and defined is one of the most effective ways to prevent gambling from encroaching on daily life, work, and family time.

Time-Out / Cooling-Off Period

Take a short break from rabjee without permanently closing your account. Time-out periods are available from 24 hours up to 6 weeks. During a time-out, your account is suspended — you cannot log in, deposit, or place bets. This tool is ideal for players who feel they need a short pause to reassess their habits.

Self-Exclusion

Self-exclusion is a longer-term option for players who feel that gambling is causing significant harm. You can request self-exclusion for a minimum of six months up to five years, or permanently. Once activated, your rabjee account will be closed and you will not be able to re-register or reopen it during the exclusion period. Contact our support team to activate self-exclusion — we will process your request the same day.

Reality Checks

Enable on-screen reality check notifications that appear at regular intervals during a session — for example, every 30 or 60 minutes. Each check displays how long you have been playing and how much you have wagered. You can choose to continue or end the session at that point, giving you a regular, clear-headed moment of reflection.

Loss Limits

In addition to deposit caps, you can set a maximum loss threshold for a given time period. If your net losses reach the limit you have set, rabjee will automatically prevent further wagering until the period ends. This tool is particularly useful for players who play regularly and want a hard financial safety net in place.

Recognising Problem Gambling
Early warning signs that gambling may be becoming harmful
Chasing Losses
Betting more to try to win back money you have already lost.
Spending Beyond Means
Using money set aside for rent, food, or bills to fund gambling.
Disrupted Sleep
Staying up late to gamble or losing sleep worrying about bets.
Social Withdrawal
Pulling away from family, friends, or work to spend more time gambling.
Mood Dependence
Feeling anxious, irritable, or depressed when unable to gamble.
Hiding Behaviour
Lying to loved ones about how much time or money is spent gambling.
Act Early

If you recognise one or more of these signs in yourself or someone you care about, please do not wait. Contact the rabjee support team immediately — we are available 24 hours a day, 7 days a week and can help you activate the right protective tools or guide you toward professional support resources.

Quick Self-Assessment
Reflect honestly on the following questions
Ask Yourself
1
Have you ever gambled with money that was meant for essential expenses such as rent, food, or utility bills?
2
Do you find yourself thinking about gambling frequently throughout the day, even when you are doing other things?
3
Have you ever tried to cut back on gambling and found it difficult or impossible to stop?
4
Have you borrowed money or sold possessions in order to continue gambling?
5
Has gambling caused arguments, tension, or concern among your family members or close friends?
6
Do you gamble to escape feelings of stress, anxiety, loneliness, or boredom rather than for entertainment?

If you answered yes to any of these questions, we strongly encourage you to reach out to the rabjee support team. Acknowledging a potential problem is the first and most important step. Our team can help you activate protective account tools immediately and, where appropriate, point you toward professional counselling services available in Bangladesh.

Protecting Minors

rabjee operates a strict 21+ only policy. No individual under the age of 21 is permitted to open a rabjee account, make a deposit, or participate in any form of real-money gambling on our platform. This is a non-negotiable rule and we enforce it through identity verification at the point of registration and at the point of first withdrawal.

If you share a device with family members who are under 21, we strongly recommend activating parental control software such as Net Nanny, Qustodio, or the built-in parental controls on Android and iOS devices. This will prevent underage individuals from accessing gambling-related content on shared phones or tablets.

Never share your rabjee account credentials with anyone, including family members. Your account is your personal responsibility. If rabjee reasonably suspects that an account is being accessed or used by an underage person, the account will be suspended immediately and all associated funds may be withheld pending investigation.

Underage Access

If you suspect that a minor has accessed rabjee through your account or device, contact our support team at once. We take underage gambling extremely seriously and will act swiftly to secure the account and investigate the matter fully.

Getting Help and Support

rabjee's responsible gaming tools are the first line of defence, but some situations require external professional support. If you or someone you know is struggling with gambling-related harm, please reach out — help is available, and there is no shame in asking for it.

Our in-house support team is available around the clock via live chat on the rabjee platform. They are trained to handle responsible gaming concerns with sensitivity and discretion. Every request for self-exclusion, deposit limit activation, or time-out is processed the same day it is received, with no questions asked and no pressure to continue playing.